How to Order - Start Here!
The online farm store opens on Mondays at 6 pm and closes on Wednesdays at 8 pm for preorders. Once the store closes, ordering will not be available until the next Monday beginning at 6 pm. Pickup hours are Saturdays from 9 am to 4 pm. Please see the FAQs below for more information.
Q. Can I buy RTF products at the farm?
Yes! On December 4th we officially opened our on-farm store. The store is open Monday through Saturday from 9 am to 4 pm. A convenient self-checkout kiosk is available and we accept credit cards, digital wallets, cash, and checks.
Q. How do I add to an existing order?
If you finish an order and wish you had added something, simply place a second order and we'll combine them together. Please add a note in the comment box like "add to first order" so we don't miss it.
Q. Do you charge sales tax?
As a qualified farm in Tennessee, we are not required to charge sales tax on items grown on our farm and those produced by some other farmers. Products by other partners, products containing non-farm ingredients, and non-farm products may be subject to TN sales tax. Sales tax will be automatically calculated in the shopping cart.
Q. Do you ship?
Sorry! We no longer ship any products via mail or other carrier.
Q. How does pickup work?
Picking up at the farm is a breeze! We offer free on-farm pickups on Saturdays from 9 am to 4 pm. You can stop by anytime during these hours, but we may be out doing deliveries in the afternoon. If no one is available to greet you, your package will be in the cooler labeled with your name. You can also shop at our farm store during pickup hours!
Q. Do you deliver?
Doorstep delivery for the winter season has ended. Please join our email list or follow us on social for future updates on delivery options.
Q. Help! I've had an emergency and can't pick up on Saturday. What can I do?
Life happens. We get it. Call or text us at (615) 628-7079 to discuss an alternate pickup time. Because we custom harvest and pack just for you, we are unable to refund orders after Thursday.
Q. Can I visit the farm?
We practice full transparency with our growing and farming practices and welcome you to visit to see how we do things. Saturdays during the pickup window (9 am to 12 noon) is a great time to visit since the gate is open and we are outside to greet customers. We occasionally host small groups and tours outside those hours. Contact us to inquire. Please keep in mind that we are a small, family-operated farm with a very heavy workload. Thank you!
Q. What is the meaning behind the farm name?
Our farm name is inspired by this ancient Chinese proverb which has deep meaning for our family: "An invisible red thread connects those destined to meet, regardless of time, place, or circumstance. The thread may stretch or tangle, but never break."
Q. What are your growing practices?
Red Thread Farm practices sustainable, regenerative farming methods and we're constantly learning new and better ways to produce nutrient-dense, healthy, clean food. We grow food on a human scale using hand tools with very minimal tillage to promote the health of our living soils. We never use toxic chemicals or synthetic fertilizers and we supplement our livestock's free range diet with non-GMO feeds. Red Thread Farm practices full transparency with our customers, so don’t hesitate to ask us anything!
Casey H., Leiper's Fork
"Everything is always so fresh and delicious. They pack it all just perfect. Lucky to have them so close!"
Suzanne S., West Franklin
"Ordering was so easy, the pick up was exactly as they said it would be. The crowning glory of this order was the lovely thank you card from the children!!! It will stay in my desk!"
Maria L., Brentwood
"My family loves your honey!! The flavor is fabulous!"
Dawn R., Nashville
"The carrots were almost every color...almost too pretty to eat! Tender and delicious."